Opto22 - Resources & Tools

UTF-8 string may get truncated when written with groov Manage REST API

Knowledge Base - KB88185 - 6/24/2019

When writing a UTF-8 string with the groov Manage REST API, the written string may be truncated.

Network and Firewall settings may not be restored after update

Knowledge Base - KB88155 - 6/24/2019

If you selected the "Back Up Network" option when you started an update, the backup may fail. When the GRV-EPIC-PR1 finishes the update and you check your network and firewall settings, they are the defaults.

Downgrading firmware may cause firewall rules to revert to defaults

Knowledge Base - KB88014 - 6/24/2019

Under a combination of circumstances, the firewall rules will revert to factory defaults

Can't set firewall rule on ports 22006 and 22007 for TCP or port 8502 for UDP

Knowledge Base - KB87999 - 6/24/2019

When you create a firewall rule for either of these situations, you get a message "Reserved for Opto rules". These situations should be allowed. When you select the TCP as the protocol...more

GRV-EPIC-PR1 cannot communicate to remote I/O or remote hosts

Knowledge Base - KB87991 - 6/24/2019

If the network interface on a GRV-EPIC-PR1 is configured as "Manual (static)" and if the PR1 hostname is not fully qualified, then the PR1 will not be able to communicate with target hostnames...more

groov Manage appears unresponsive when uploading large or many files

Knowledge Base - KB87984 - 6/24/2019

If you upload a very large file or many files, groov Manage appears to become unresponsive.

groov Manage incorrectly reports Node-RED fails to restart

Knowledge Base - KB87979 - 6/24/2019

When you restart Node-RED from groov Manage, you may see an error that Node-RED failed to restart. However, this is a false error and Node-RED did restart correctly.

Background download setting returns to disabled after power cycle

Knowledge Base - KB87876 - 6/24/2019

If you enable Background Downloading (found in the control engine configuration page), then the GRV-EPIC-PR1 is turned off, then on again, Background Downloading returns to disabled.

Gateway IP address from one interface overrides gateway IP address of another interface

Knowledge Base - KB87569 - 6/24/2019

This issue occurs only when you configure multiple network interfaces, where one is configured with IPv4 method "Manual (Static)" and the other is configured with IPv4 method "Automatic...more

All OPC UA and Allen-Bradley devices disconnect and become unresponsive

Knowledge Base - KB88363 - 6/21/2019

Ignition Edge v7.9.10 has a bug in the OPC-UA and Allen-Bradley® modules that can cause a sync write timeout which causes all OPC UA and Allen-Bradley devices to be disconnected and unresponsive.

PAC Display historical log will not log when triggered

Knowledge Base - KB88307 - 6/13/2019

A historical log configured with a start trigger setup by discrete will not log when the discrete tag turns on.

Quick Tag entry may duplicate items in list

Knowledge Base - KB88327 - 6/13/2019

When you configure tags with Quick Tag Entry mode, PAC Display Configurator may create duplicate entries. This only happens for IO points that can have more than one feature.

groov Manage may crash while watching log files

Knowledge Base - KB88346 - 6/13/2019

While you view a log file through groov Manage or have a groov Manage log viewer open in a tab on your computer browser, you may notice messages regarding page timeouts or groov Manage disconnecting.

CODESYS: Can't configure Steinhart-Hart Coefficients for "Thermistor: Custom Curve" channel type

Knowledge Base - KB88302 - 6/12/2019

When you plug in a GRV-ITR-12 device into your CODESYS application and you select the channel type "Thermistor: Custom Curve (°C) (0x60000043)", the Parameters page doesn't offer a way to enter the Steinhart-Hart coefficients.

How to license Ignition Edge instructions out-of-date

Knowledge Base - KB88063 - 5/30/2019

In groov Admin, when you click Ignition Edge in the left navigation bar, you see a reference to the groov Enterprise license and how to obtain the license. The instructions are out-of-date.

Unable to change the time manually on a Groov AR1

Knowledge Base - KB87657 - 5/30/2019

If you change the time on a groov AR1 manually and turn off the time server sync option, the time will sync back to the server time after a power or networking restart.

Data in PAC Display does not update when accessing backup controller

Knowledge Base - KB88288 - 5/30/2019

In a system using the Redundancy Option Kit (SNAP-PAC-ROK), when the backup controller is the active controller, data in PAC Display no longer updates.

PAC Display Runtime: Recipe upload hangs

Knowledge Base - KB88125 - 5/30/2019

If you have PAC Project with a recipe upload, when then recipe upload runs, the "Uploading" message might not go away, and the upload doesn't complete.

PAC Display Configurator: Able to right-click on attribute check boxes

Knowledge Base - KB88283 - 5/21/2019

When you are in the Graphic Dynamic Attribute dialog box (old or new), if you right-click on the checkbox icon, it cycles from blank, to checked, to blocked (a red diagonal line). This creates an incorrect indication of the state of the attribute.

PAC Display Runtime: Historical logs do not show hundredths of second

Knowledge Base - KB88282 - 5/21/2019

Whether you manually configure a historical log to include hundredths of a second, or accept it by default, the log itself saves all hundredths of a second as .00, instead of the actual value.

PAC Manager: Load option in I/O Unit Maintenance dialog merges old and new list

Knowledge Base - KB88181 - 5/21/2019

In the I/O Unit Maintenance dialog box (Tools > Maintenance), when you click Load to load a new list of IP addresses from an IP Address List file (*.ipl), PAC Manager adds the new IP addresses to...more

PAC Control: View I/O Units dialog flickers while in Debug mode

Knowledge Base - KB88179 - 5/21/2019

Flickering in the View I/O Units dialog box makes it difficult to view the information in the dialog box.

PAC Control crashes when re-entering Debug mode after Online changes on Windows 7 32-bit computers

Knowledge Base - KB88173 - 5/21/2019

If you are running PAC Control on a Windows 7 32-bit computer, PAC Control may crash after you modify some charts in Online mode.

PAC Display: Database table not created when alarm triggered

Knowledge Base - KB87968 - 5/21/2019

In a PAC Display project, if you configured alarm logging to be saved to an SQL or Access database, when an alarm is triggered, the table does not get created in the database.

PAC Display Runtime does not stay minimized

Knowledge Base - KB87964 - 5/21/2019

When you minimize the PAC Display Runtime window, it may minimize to the Windows task bar, then immediately re-opens to the previous size and position.