KB90762
Published: December 6, 2023
Revision: 2.0

groov discrete input counters may momentarily report a value 256 less than actual


Applies To:

Firmware for the following groov I/O modules:

  • GRV-IAC-24
  • GRV-IACDCTTL-24
  • GRV-IACHV-24
  • GRV-IDC-24
  • GRV-IACI-12
  • GRV-IACIHV-12
  • GRV-IDCI-12
  • GRV-IDCSW-12
  • GRV-IDCIFQ-12

Versions Affected:

For the following modules, all versions lower than R1.3d:

  • GRV-IAC-24
  • GRV-IACDCTTL-24
  • GRV-IACHV-24
  • GRV-IDC-24
  • GRV-IACI-12
  • GRV-IACIHV-12
  • GRV-IDCI-12
  • GRV-IDCSW-12
For the following modules, versions lower than R1.3e:
  • GRV-IDCIFQ-12

Resolved In Version:

For the following modules, R1.3d:

  • GRV-IAC-24
  • GRV-IACDCTTL-24
  • GRV-IACHV-24
  • GRV-IDC-24
  • GRV-IACI-12
  • GRV-IACIHV-12
  • GRV-IDCI-12
  • GRV-IDCSW-12
For the following modules, R1.3e:
  • GRV-IDCIFQ-12


Symptoms:

For the affected modules, while observing or recording measurements from a channel configured with the counter feature, there may be a scan (or, at most, two) that reports a value 256 less than the expected value. This issue may occur every 256 counts, so higher frequencies yield errors more frequently.

Workaround:

In your programming, filter out decreasing counter values.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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