KB88530
Published: December 22, 2021
Revision: 3.0

SNAP I/O Watchdog not working


Applies To:

Firmware for GRV-EPIC-PR1
Firmware for:

  • SNAP-PAC-S1, SNAP-PAC-S1-FM, SNAP-PAC-S1-W
  • SNAP-PAC-S2, SNAP-PAC-S2-W
  • SNAP-PAC-R1, SNAP-PAC-R1-FM, SNAP-PAC-R1-W, SNAP-PAC-R1-B
  • SNAP-PAC-R2, SNAP-PAC-R2-FM, SNAP-PAC-R2-W
  • SoftPAC

Versions Affected:

All versions prior to 1.4.3 of GRV-EPIC-PR1
R10.0 to R10.0g for PAC products

Resolved In Version:

1.4.3 of GRV-EPIC-PR1
R10.0h for PAC products


Symptoms:

In PAC Control, if you configure the  Watchdog feature on a SNAP analog or digital output point, when a watchdog condition occurs due to no activity to the I/O Unit for the period specified in the I/O Unit watchdog configuration, the outputs do not go to the configured watchdog state.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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