KB88486
Published: October 17, 2019
Revision: 2.0

PAC Term uses wrong address when system type changed from Redundant to Standard


Applies To:

PAC Term

Versions Affected:

R9.4 to R10.2b

Resolved In Version:

R10.2c


Symptoms:

A PAC Terminal control engine definition that was changed from Redundant to Standard may use the secondary address instead of the primary address.

A control engine definition configured for Redundant Networks has two IP addresses. A control engine configured for a Standard network has just one. If you right-click a control engine configured for Redundant Networks and select "Use Secondary Address," and then modify the control engine definition to change the System Type back to Standard, the secondary address is used instead of the primary address.

Workaround:

  1. Change the control engine definition back to Redundant Networks.
  2. In the control engines list, right-click the control engine and select "Use Primary Address."
  3. Modify the control engine to be a Standard system type.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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