KB87634
Published: August 8, 2018
Revision: 1.0

Controller may reset if a strategy with subroutines is running and you download changes made in Online mode


Applies To:

Firmware for:

  • SNAP-PAC-S1, SNAP-PAC-S1-FM, SNAP-PAC-S1-W
  • SNAP-PAC-S2, SNAP-PAC-S2-W
  • SNAP-PAC-R1, SNAP-PAC-R1-FM, SNAP-PAC-R1-W, SNAP-PAC-R1-B
  • SNAP-PAC-R2, SNAP-PAC-R2-FM, SNAP-PAC-R2-W
May also affect:
  • SoftPAC
  • GRV-EPIC-PR1

Versions Affected:

PAC Firmware R9.5a and higher


Symptoms:

If a strategy with subroutines is running and you make changes using Online mode, the controller may reset when you switch to Debug mode and then click Yes to download the changes.

Workaround:

Use background downloading instead of making online changes.
To enable background downloading: 

  1. In PAC Manager's Status Write area, set Strategy Download Method to Background (and then save to flash)
  2. In PAC Control (File > Strategy Options > Download tab), select "Use background downloading and fast strategy updating"
 

Resolution:

Opto 22 is investigating this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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