Opto22 - Resources & Tools

In PAC Manager, watchdogs for digital outputs cannot be enabled

Knowledge Base - KB88319 - 10/17/2019

You can use PAC Manager to test the watchdog function on an output point, by enabling the watchdog timer, enabling the watchdog for the point, and setting the watchdog value. However, in the point...more

Pulses may not start for groov digital output channels configured for TPO

Knowledge Base - KB88434 - 10/15/2019

Move Numeric Table To I/O Unit [Ex] has no effect if 32 channels per module is specified

Knowledge Base - KB88464 - 9/25/2019

MQTT topics not being published

Knowledge Base - KB88518 - 9/25/2019

If you are running MQTT with string payloads on your groov EPIC processor and you did not specify a base topic, your topics (PAC Controller tags) will not be published. The base topic is required...more

MQTT with string payloads “status” and “publishall” requests may function erratically

Knowledge Base - KB88514 - 9/27/2019

If you are running MQTT with string payloads on your groov EPIC processor and you send "status" or "publish all" requests, some requests may get missed, so you may not receive the updates.

"publishall" topic doesn't publish all tags

Knowledge Base - KB88503 - 9/25/2019

groov EPIC PID output doesn't go to low limit when input is out of range

Knowledge Base - KB88392 - 9/25/2019

I/O unit's Inspect window incorrectly reports channel quality as good for missing module

Knowledge Base - KB88391 - 9/25/2019

Channel configured in a PAC Control strategy but module is not installed on the chassis should show 'Bad' in the Points [Detailed] tab of the I/O unit's Inspect window. It incorrectly shows Good.

Get Date & Time command doesn't get milliseconds of GRV-EPIC-PR1

Knowledge Base - KB88261 - 9/25/2019

If a PAC Control strategy running on a GRV-EPIC-PR1 runs the Get Date & Time command, element 7 of the table (which stores milliseconds) remains at 0.

Secondary or Wifi IP address can conflict with Primary IP address

Knowledge Base - KB88508 - 10/17/2019

One of the Ethernet network interfaces on a SNAP PAC controller may appear to be unresponsive. But if you remove the Ethernet cable from the other interface, the original interface becomes responsive.

OptoDataLink: Data links do not start

Knowledge Base - KB88490 - 10/17/2019

When the play button or menu item Run > Start all links is selected, the data links do not start. No errors are reported in the OptoDataLink Error log.

PAC Term uses wrong address when system type changed from Redundant to Standard

Knowledge Base - KB88486 - 10/17/2019

A PAC Terminal control engine definition that was changed from Redundant to Standard may use the secondary address instead of the primary address.

Uploading Configuration file to E1 or E2 I/O unit configures first point only

Knowledge Base - KB88384 - 10/17/2019

When you upload a configuration file to an E1 or E2, only the first point is configured. PAC Manager reports an error.

Closing a PAC Display Runtime project may cause Runtime to crash

Knowledge Base - KB88382 - 10/17/2019

Closing a PAC Display Runtime project may cause Runtime to crash.

PAC Display: Alarm point may appear when it shouldn't

Knowledge Base - KB88313 - 10/17/2019

In PAC Display Runtime, an alarm point may appear when it shouldn’t.

PAC Display Configurator: Graphic Dynamic Attributes lets you select Fixed data Toggle when source is Prompt for data

Knowledge Base - KB88311 - 10/17/2019

In PAC Display Configurator's Graphic Dynamic Attributes dialog box, you can choose from two source options: fixed data and prompt for data. If you choose Prompt for data, the dialog box still allows you to select the Fixed Data Toggle button.

Some Windows dialog boxes do not appear correctly in PAC Display Configurator

Knowledge Base - KB88306 - 10/17/2019

When PAC Display Configurator opens a dialog box in Windows 10, the dialog box may not be rendered properly.

PAC Display Configurator: Recipe Upload/Download buttons grayed out when creating recipe file

Knowledge Base - KB88305 - 10/17/2019

When you're configuring a recipe in PAC Display Configurator, in the Tools > Create Recipe File dialog box, the Upload and Download buttons may be grayed out and can't be clicked.

OptoDataLink does not create new files when rollover option is set

Knowledge Base - KB88295 - 10/17/2019

When you configure the OptoDataLink File Rollover option for day(s) or hour(s), OptoDataLink does not roll over and create new files when the rollover period has been met.

PAC Display Runtime: Historical SuperTrends are not updated with new data

Knowledge Base - KB88198 - 10/17/2019

When you view a historical SuperTrend, new data does not appear when the SuperTrend is updated.

PAC Display Configurator becomes unresponsive when Runtime Setup > Define Default is selected

Knowledge Base - KB87962 - 10/17/2019

PAC Display Configurator becomes unresponsive after you click Runtime Setup > Define Default. You can't get out of PAC Display except by using Ctrl-Alt-Delete.

Pressing Esc after stepping into OptoScript block closes PAC Control

Knowledge Base - KB87806 - 10/17/2019

In PAC Control Debug mode, if you step into an OptoScript block and then press the Esc key, PAC Control becomes unresponsive and closes.

PAC Control File > Archive Strategy does not include subroutines

Knowledge Base - KB87523 - 10/17/2019

When you archive a PAC Control strategy (File > Archive strategy), subroutines included in the strategy are not saved in the archived file.

Closing a chart using the corner x while a script block is open causes PAC Control to shut down

Knowledge Base - KB86860 - 10/17/2019

When you close a chart using the ‘x’ in the upper right corner while a script block in that chart remains open, you receive a message that PAC Control has to shut down because it stopped working correctly.

PAC Control File > Archive Strategy may not include unsaved changes

Knowledge Base - KB85689 - 10/17/2019

When you archive your strategy (File > Archive Strategy), PAC Control does not prompt you to save changes before creating the strategy archive. The archive may not include your unsaved changes.