Opto22 - Resources & Tools

Knowledge Base - KB89041 - 6/25/2020

A GRV-IRTD-8 channel configured for 1000 Ohm Pt 3-wire (°C) may randomly return QNAN values when the input is between -1.0 and 0.0 degrees C.

Large Arrays Written to Numeric Tables Incorrectly

Knowledge Base - KB88804 - 6/23/2020

When you write a large number of elements (greater than approximately 100) to a numeric table, the elements may be written in the incorrect order and some of the values may repeat.

groov Manage Shows "Server Offline" When Configuring GRV-ITR-12

Knowledge Base - KB88909 - 6/25/2020

In groov Manage, when you are configuring a GRV-ITR-12 to 3K Thermistor curve, groov Manage displays the red "Server Off Line - Data May Be Stale" banner.

REST API Calls Become Unresponsive

Knowledge Base - KB89052 - 6/25/2020

When an HTTP request terminates abnormally, the SNAP PAC RESTful API may become unresponsive and result in an error code (often a -5, failure).

Possible Erratic Behavior when Running PAC Control Strategy with Mistic I/O

Knowledge Base - KB88956 - 6/16/2020

Mistic PIDs Reconfigured when Communication to I/O Unit Re-enabled

Knowledge Base - KB88944 - 6/16/2020

If RIO Channels Changed from One Supported Combination to Another Supported Combination, Errors may be Reported

Knowledge Base - KB89073 - 6/17/2020

MQTT with Broker Using SSL does not Publish Topics

Knowledge Base - KB89005 - 6/9/2020

If you configure MQTT with a broker that uses SSL, the configuration will save successfully, but the topics do not get published.

Reconfiguring a DI Channel May Clear the Feature Parameter

Knowledge Base - KB89047 - 6/9/2020

If you previously configured a discrete input with a feature (counter, frequency, etc.), then you later reconfigure that discrete input without changing the signal type, it will erroneously clear the feature configuration.

Can't Communicate with GRV-R7-MM1001-10

Knowledge Base - KB89039 - 6/9/2020

Instructions for RIO Firmware Update are Incorrect

Knowledge Base - KB89011 - 6/9/2020

In the Updage page of groov Manage (from Home, click Maintenance > Update), the instructions along the top of the page state "Sign into manage.groov.com to get the latest groov RIO system update."

Number of Supported PID loops Value Incorrect in Memory Map

Knowledge Base - KB88994 - 6/9/2020

The number of supported PID loops value returned at OptoMMP memory map address 0xF030 011C is incorrect. It shows 96, but the correct value is 4.

GRV-ITMI-8: Configured for type B, provides mV instead of temperature

Knowledge Base - KB88652 - 5/30/2020

When a channel on a GRV-ITMI-8 module is configured for type B thermocouple, it provides millivolt values instead of temperature values.

Errors after Updating Library Package for CODESYS

Knowledge Base - KB88719 - 6/11/2020

groov View hidden gadgets prevent mouse hover effects and clicks for gadgets lying underneath

Knowledge Base - KB88979 - 5/18/2020

If a gadget is covered by another gadget that’s been hidden using a Visibility tag, the gadget underneath the hidden gadget will not react to mouse hovers or clicks.

After PAC Control strategy is updated, groov View reports tags not available

Knowledge Base - KB88974 - 5/18/2020

If you rename tags in a PAC Control strategy and update that strategy in groov View, groov View may continue to try to use the original tag names. Affected gadgets will show yellow triangles and report...more

groov View: OPC-UA servers may return UnsignedByte values when Byte values are expected

Knowledge Base - KB88928 - 5/18/2020

Gadgets connected to Byte or Byte Array tags on an OPC-UA server may show a yellow triangle, with an error message like this: The string is configured as a INT8_ARRAY, but the type returned from the server is UnsignedByte.

SoftPAC ICS Security Issues

Knowledge Base - KB88435 - 5/18/2020

All groov View gadgets connected to the same OPC-UA scanner show yellow triangles

Knowledge Base - KB88927 - 5/18/2020

If the OPC-UA server returns NULL results, groov View's OPC-UA scanner may disconnect from the server. Then all gadgets that are connected to that OPC-UA scanner show yellow triangles.

groov View Range Indicator gadgets show incorrect border around the fill range

Knowledge Base - KB88869 - 5/18/2020

Horizontal Range Indicator gadgets do not correctly draw a border around the full width of the fill range. Instead, just a small box appears on the left side of the gadget.

groov View Level Indicator gadget label is not updated as you edit it

Knowledge Base - KB88868 - 5/18/2020

When you're editing a Level Indicator gadget label, the gadget is not immediately updated to show you your changes. However, the changes are being applied; you can see that they are by switching to a different page and back.

groov View conditional formatting on gadgets with a Boolean tag display incorrect formatting

Knowledge Base - KB88841 - 5/18/2020

If you apply conditional formatting to a gadget with a Boolean tag, the gadget may always display the conditional format, regardless of the tag's value.

Cannot connect directly to groov View using port forwarding

Knowledge Base - KB88815 - 5/18/2020

If you are using port forwarding to access your GRV-EPIC-PR1 on a port that is different from the default port 443, you may not be able to reach groov View directly. Specifically, if you do not have...more

groov View conditional formatting inputs may not allow decimal values

Knowledge Base - KB88809 - 5/18/2020

For gadgets that allow conditional inputs (for example, a Value gadget), formatting may allow only integers and ignore decimal points. This issue does not appear to affect all browsers; Chrome may allow decimal values.

groov View: Clearing a Text Area gadget's text doesn't work

Knowledge Base - KB88791 - 5/18/2020

In Build mode, if you clear a Text Area gadget's text by selecting all of the text and pressing the Delete or Backspace key, the text box will clear, but the gadget itself won't be updated. In...more