Opto22 - Resources & Tools

groov Find leaks memory and may become unresponsive if left open

Knowledge Base - KB90179 - 4/4/2024

If you leave groov Find open for an extended period of time (such as overnight), it may become unresponsive and use excessive memory.

groov EPIC power supply information appears incorrectly in groov Manage

Knowledge Base - KB90862 - 4/2/2024

When examining a groov EPIC power supply with a valid serial number in groov Manage (Info and Help > About), you may be provided the following incorrect information: Part name: Unknown Model...more

Graphics may appear invisible in PAC Display Configurator

Knowledge Base - KB90624 - 3/29/2024

When opening an existing project in PAC Display Configurator, graphics may appear invisible. You may be able to select the graphics and see their bounding boxes, but the graphics themselves do not appear...more

Analog channels from GRV-IVAPM-3 and GRV-R7-I1VAPM-3 not supported in PAC Display

Knowledge Base - KB90902 - 3/29/2024

When loading a strategy into PAC Display that contains analog channels from a GRV-IVAPM-3 module or groov RIO EMU (Energy Monitoring Unit; part number GRV-R7-I1VAPM-3), you may encounter an error message...more

EtherNet/IP Configurator may not launch after installation

Knowledge Base - KB90877 - 4/2/2024

When attempting to launch the EtherNet/IP Configurator after installing it on a computer that has no other Opto 22 software on it, you may encounter error messages about missing .dll files, and the EtherNet/IP Configurator may not launch.

Rotated, dynamic graphic objects may not appear when initially opened in PAC Display

Knowledge Base - KB90861 - 3/19/2024

When initially opening a window in PAC Display Runtime that contains a rotated graphic with a dynamic attribute, the graphic may not appear.

Using OptoDataLink with Microsoft SQL Server 2022 may result in an error

Knowledge Base - KB90852 - 2/28/2024

When using OptoDataLink with Microsoft SQL Server 2022, you may encounter an error that the SQL Server Native Client 11.0 is not installed.

PAC Display Runtime may crash on exit

Knowledge Base - KB90854 - 2/28/2024

When exiting PAC Display Runtime (File > Exit or the top right X button), you may encounter an error message explaining that PAC Display must terminate. Once you click OK, PAC Display closes.

PAC Display Runtime may be unresponsive or crash when the ODBC SQL connection is unavailable

Knowledge Base - KB90724 - 2/27/2024

PAC Display Runtime Professional may be unresponsive or crash (without an error message or event log) when opening, running, or closing a project that contains an unavailable ODBC SQL connection.

Tag data does not exchange faster than 1000 millisecond intervals in OptoDataLink

Knowledge Base - KB90836 - 2/15/2024

When you are configuring the “when” condition for an Opto 22 device in OptoDataLink and set the interval to a value faster than 1000 milliseconds, the tag data may not update faster than once every 1000 milliseconds.

Bounding box may not appear when moving graphic objects in PAC Display

Knowledge Base - KB89977 - 2/15/2024

When moving a graphic object in PAC Display using a computer mouse, the bounding box (a rectangular border around the object with handles) may not appear.

PAC Manager may not accept 12-digit IP address and subnet mask for ETHERNET 2 Interface

Knowledge Base - KB90853 - 2/5/2024

On the Status Write page of the Inspect window of PAC Manager, you may not be able to enter an IP address or subnet mask that contains 12 digits (3 digits in all 4 octets, such as 255.255.255.255) for the ETHERNET 2 Interface.

Cannot log into groov Admin on groov Box products with usernames that contain spaces

Knowledge Base - KB90841 - 1/31/2024

You may encounter an “invalid character” error message when attempting to log into groov Admin on groov Box products if your username contains a space.

Deleted GRV-R7-I1VAPM-3 may not be properly removed from a PAC Control strategy

Knowledge Base - KB90711 - 1/30/2024

When deleting a groov RIO energy monitoring unit (EMU; GRV-R7-I1VAPM-3) from a PAC Control strategy, it may continue to appear in the Strategy Tree. If you attempt to open the deleted groov RIO EMU from the Strategy Tree, PAC Control may crash.

OptoControl strategy subroutine references may not convert correctly in PAC Control Professional

Knowledge Base - KB89886 - 12/14/2023

When opening an OptoControl strategy with subroutines in PAC Control Professional, subroutine references may not convert correctly.

Communication errors when using hostname for certain I/O unit types in PAC Control

Knowledge Base - KB90709 - 12/13/2023

You may encounter communication errors in the controller’s message queue when you configure certain I/O unit types with hostnames in your PAC Control strategy.

"About" page of OptoDataLink Monitor reports incorrect patch version

Knowledge Base - KB90810 - 1/3/2024

If you display the "About" page of the OptoDataLink Monitor (right-click on the OptoDataLink Monitor icon in the Windows System Tray, then select About), you may notice that at the end of...more

Inconsistent Pointer Table values in PAC Control Watch Windows

Knowledge Base - KB81384 - 12/11/2023

When you add a single index (or element) or a range of elements of a pointer table to a Watch Window in PAC Control, the values may not consistently show or update in the Watch Window.

Uninstalling one version of PAC Project may result in a communication error with SoftPAC

Knowledge Base - KB90566 - 12/11/2023

If you have multiple versions of PAC Project installed (for example, 10.2, 10.4, and 10.5) and uninstall one version (such as 10.2), you may encounter a communication error when attempting to run SoftPAC or SoftPAC Monitor.

Adding GRV-MM1001-10 modules automatically in PAC Control incorrectly populates channels

Knowledge Base - KB90768 - 1/3/2024

When automatically adding GRV-MM1001-10 modules in PAC Control, all channels may incorrectly populate as discrete (digital) inputs.

Generate N Pulses and some Analog Totalizer commands do not allow you to select a GRV-EPIC-PR2 as the I/O unit in PAC Control

Knowledge Base - KB90809 - 1/3/2024

In PAC Control, your GRV-EPIC-PR2 may not be available to select as the I/O unit when configuring Generate N Pulses and some Analog Totalizer commands.

GRV-IDCIFQ-12 module with channel configured as quadrature with index: occasionally, index doesn't update

Knowledge Base - KB90799 - 12/7/2023

If a GRV-IDCIFQ-12 module has a channel configured as quadrature with index, occasionally, the index may not update.

groov discrete input channels may lose a value that is a multiple of 256

Knowledge Base - KB90782 - 12/7/2023

On some discrete input modules, if 2 or more channels in the same set of 8 channels (0-7, 8-15, or 16-23) are configured with the counting, period, pulse, or frequency measurement feature, you may observe a very rare instance of data loss.

groov discrete input counters may momentarily report a value 256 less than actual

Knowledge Base - KB90762 - 12/7/2023

For some discrete input modules, while observing or recording measurements from a channel configured with the counter feature, there may be a scan (or, at most, two) that reports a value 256 less than...more

Difference between the in-progress value and the final value of a period measurement

Knowledge Base - KB90761 - 12/7/2023

For some discrete input modules, if you read a period measurement before it finishes its cycle, the value will be inaccurate.