Resources & Tools

1-25 of 2986 results
groov EPIC power supply information appears incorrectly in groov Manage
Knowledge Base - KB90862 - Published:
When examining a groov EPIC power supply with a valid serial number in groov Manage (Info and Help > About), you may be provided the following incorrect information: Part name: Unknown Model...more
Graphics may appear invisible in PAC Display Configurator
Knowledge Base - KB90624 - Published:
When opening an existing project in PAC Display Configurator, graphics may appear invisible. You may be able to select the graphics and see their bounding boxes, but the graphics themselves do not appear...more
Analog channels from GRV-IVAPM-3 and GRV-R7-I1VAPM-3 not supported in PAC Display
Knowledge Base - KB90902 - Published:
When loading a strategy into PAC Display that contains analog channels from a GRV-IVAPM-3 module or groov RIO EMU (Energy Monitoring Unit; part number GRV-R7-I1VAPM-3), you may encounter an error message...more
EtherNet/IP Configurator may not launch after installation
Knowledge Base - KB90877 - Published:
When attempting to launch the EtherNet/IP Configurator after installing it on a computer that has no other Opto 22 software on it, you may encounter error messages about missing .dll files, and the EtherNet/IP Configurator may not launch.
PAC Display Runtime may crash on exit
Knowledge Base - KB90854 - Published:
When exiting PAC Display Runtime (File > Exit or the top right X button), you may encounter an error message explaining that PAC Display must terminate. Once you click OK, PAC Display closes.
PAC Display Runtime may be unresponsive or crash when the ODBC SQL connection is unavailable
Knowledge Base - KB90724 - Published:
PAC Display Runtime Professional may be unresponsive or crash (without an error message or event log) when opening, running, or closing a project that contains an unavailable ODBC SQL connection.
Tag data does not exchange faster than 1000 millisecond intervals in OptoDataLink
Knowledge Base - KB90836 - Published:
When you are configuring the “when” condition for an Opto 22 device in OptoDataLink and set the interval to a value faster than 1000 milliseconds, the tag data may not update faster than once every 1000 milliseconds.
PAC Manager may not accept 12-digit IP address and subnet mask for ETHERNET 2 Interface
Knowledge Base - KB90853 - Published:
On the Status Write page of the Inspect window of PAC Manager, you may not be able to enter an IP address or subnet mask that contains 12 digits (3 digits in all 4 octets, such as for the ETHERNET 2 Interface.
Deleted GRV-R7-I1VAPM-3 may not be properly removed from a PAC Control strategy
Knowledge Base - KB90711 - Published:
When deleting a groov RIO energy monitoring unit (EMU; GRV-R7-I1VAPM-3) from a PAC Control strategy, it may continue to appear in the Strategy Tree. If you attempt to open the deleted groov RIO EMU from the Strategy Tree, PAC Control may crash.
"About" page of OptoDataLink Monitor reports incorrect patch version
Knowledge Base - KB90810 - Published:
If you display the "About" page of the OptoDataLink Monitor (right-click on the OptoDataLink Monitor icon in the Windows System Tray, then select About), you may notice that at the end of...more
Uninstalling one version of PAC Project may result in a communication error with SoftPAC
Knowledge Base - KB90566 - Published:
If you have multiple versions of PAC Project installed (for example, 10.2, 10.4, and 10.5) and uninstall one version (such as 10.2), you may encounter a communication error when attempting to run SoftPAC or SoftPAC Monitor.
groov discrete input channels may lose a value that is a multiple of 256
Knowledge Base - KB90782 - Published:
On some discrete input modules, if 2 or more channels in the same set of 8 channels (0-7, 8-15, or 16-23) are configured with the counting, period, pulse, or frequency measurement feature, you may observe a very rare instance of data loss.
groov discrete input counters may momentarily report a value 256 less than actual
Knowledge Base - KB90762 - Published:
For some discrete input modules, while observing or recording measurements from a channel configured with the counter feature, there may be a scan (or, at most, two) that reports a value 256 less than...more