KB88865
Published: May 5, 2020
Revision: 2.0

groov EPIC module LED may be red and module may not show up in groov Manage


Applies To:

Firmware for GRV-EPIC-PR1

Versions Affected:

All versions to .1.5.0

Resolved In Version:

2.0.0


Symptoms:

If the LEDs for 1 or 2 modules on a groov EPIC chassis are red or the modules do not appear in groov Manage, you may be running into this issue. This issue does not affect simple modules (discrete groov I/O modules that provide on/off status only). Affected modules are:

  • GRV-CCANI-2
  • GRV-CSERI-4
  • GRV-IAC-24
  • GRV-IACDCTTL-24
  • GRV-IACHV-24
  • GRV-IACI-12
  • GRV-IACIHV-12
  • GRV-IDC-24
  • GRV-IDCI-12
  • GRV-IDCIFQ-12
  • GRV-IDCSW-12
  • GRV-IICTD-12
  • GRV-IMA-24
  • GRV-IMAI-8
  • GRV-ITM-12
  • GRV-ITMI-8
  • GRV-IRTD-8
  • GRV-ITR-12
  • GRV-IV-24
  • GRV-IVI-12
  • GRV-OAC-12
  • GRV-OACI-12
  • GRV-ODCI-12
  • GRV-ODCSRC-24
  • GRV-OVMAILP-8
  • GRV-OVMALC-8

Workaround:

Cycle power to the GRV-EPIC-PR1.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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