KB88305
Published: October 17, 2019
Revision: 2.0

PAC Display Configurator: Recipe Upload/Download buttons grayed out when creating recipe file


Applies To:

PAC Display Basic
PAC Display Professional

Versions Affected:

R9.0a to R10.2b

Resolved In Version:

R10.2c


Symptoms:

When you're configuring a recipe in PAC Display Configurator, in the Tools > Create Recipe File dialog box, the Upload and Download buttons may be grayed out and can't be clicked. 

If you click OK in the dialog box to select recipe elements, but no elements are configured yet, the "Recipe Type"  buttons in the Tools > Create Recipe File dialog box are both disabled. 

Workaround:

Configure an element to download or upload before closing the dialog box, or click Cancel to close the dialog box.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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