KB88198
Published: October 17, 2019
Revision: 2.0

PAC Display Runtime: Historical SuperTrends are not updated with new data


Applies To:

PAC Display Basic
PAC Display Professional

Versions Affected:

R9.3a to R10.2b

Resolved In Version:

R10.2c


Symptoms:

When a historical SuperTrend is viewed, new data does not appear when the SuperTrend is updated. 

When you first view the trend, the data that has been read from the file is correctly displayed. However, when the "Go to End" button or point details are displayed, the trend is not updated with any new data points. The data is limited to that initially read from the file. 

This issue applies only to data saved to a file. Data saved to a database table works correctly.

Workaround:

You can click the "File" button again to reopen the file and see the latest data.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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