KB87872
Published: April 17, 2019
Revision: 3.0

In PAC Control, configuring groov EPIC as an I/O unit with both IP addresses configured may cause strategy download to fail


Applies To:

Firmware for:

  • GRV-EPIC-PR1
  • SNAP-PAC-S1
  • SNAP-PAC-S1-FM
  • SNAP-PAC-S1-W
  • SNAP-PAC-S2
  • SNAP-PAC-S2-W
  • SNAP-PAC-R1
  • SNAP-PAC-R1-FM
  • SNAP-PAC-R1-W
  • SNAP-PAC-R1-B
  • SNAP-PAC-R2
  • SNAP-PAC-R2-FM
  • SNAP-PAC-R2-W
  • SOFTPAC

Versions Affected:

PAC firmware: R10.0d
GRV-EPIC-PR1: All versions prior to 1.3.1

Resolved In Version:

PAC firmware: R10.0f
GRV-EPIC-PR1: 1.3.1


Symptoms:

If you configure groov EPIC as an I/O unit in PAC Control, and you also configure both its Ethernet network interfaces (ETH0 and ETH1), the strategy may fail to download. 

Workaround:

When configuring the GRV-EPIC-PR1 as an I/O unit in PAC Control, do not configure the optional Secondary IP address (ETH1).

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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