KB87589
Published: July 30, 2018
Revision: 1.0

PAC Display Runtime may crash when you use the Print feature


Applies To:

PAC Display Runtime Basic
PAC Display Runtime Professional

Versions Affected:

R9.6f through R10.0b; and Beta version R10.0c, all builds through 0013


Symptoms:

If a printer isn't configured for the computer you're using, PAC Display Runtime may crash when you select File > Print from the menu bar. 

Workaround:

Add a printer to the computer running PAC Display Runtime. The printer you add must be a valid, physical printer that the computer can access (not a ficticious printer, a fax machine or "Print to PDF"). 

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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