KB86511
Published: February 21, 2017
Revision: 2.0

PAC Display reports ioControl/Factory Floor controllers' status as a comm failure


Applies To:

PAC Display Basic
PAC Display Professional

Versions Affected:

Versions affected: All
Problem is fixed in version: R9.6b

Resolved In Version:

Problem is fixed in version: R9.6b


Symptoms:

Note: This issue affects ioControl and Factory Floor controllers only.

If you've configured the Control Engine Status dynamic attribute for an ioControl or Factory Floor controller, Runtime reports a communications failure for the controller, even if it's functioning normally.

The controller is displayed in the color that you've configured for communication failures, and a comm failure message is written to the PAC Display error log.

Workaround:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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