KB86470
Published: January 3, 2017
Revision: 1.0

Using the groov Data Simulator may incorrectly start trial mode


Applies To:

GROOV-AR1-BASE
GROOV-SVR-WIN-BASE

Versions Affected:

Problem affects versions: R3.0a and higher


Symptoms:

If you have a GROOV-AR1-BASE or GROOV-SVR-WIN-BASE and have not purchased an additional Plus or Enterprise license, this problem may affect you.

Your license allows you to connect groov to one device (an Opto 22 controller, Modbus/TCP device, or groov Data Store). You can also configure the Data Simulator, which does not count as a device under your license.

With this problem, however, if you do configure the Data Simulator in addition to your one device, groov's trial mode timer starts, and after it expires, all devices stop producing data.

Workaround:

Delete the Data Simulator and restart groov.

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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