KB86266
Published: October 3, 2016
Revision: 1.0

Incorrect confirmation password in groov View for iOS makes password setup impossible


Applies To:

Versions Affected:

Problem affects versions: R2.42 and lower
Problem is fixed in version: R2.43

Resolved In Version:

Problem is fixed in version: R2.43


Symptoms:

In groov View for iOS, when you change a passcode, the app prompts you to enter the new password twice to confirm it. However, if you enter an incorrect confirmation password and have to repeat the process, the app prefills the second confirmation code and you cannot delete it to complete the process.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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