KB86011
Published: July 20, 2016
Revision: 1.0

Online Help: Script error message when clicking external hyperlinks


Applies To:

PAC Control Basic
PAC Control Professional
PAC Display Basic
PAC Display Professional
PAC Manager

Versions Affected:

Problem was introduced in version: R9.5a


Symptoms:

When using the R9.5a version of online help in PAC Manager, PAC Control, and PAC Display, if you click an external hyperlink (for example, to download the PAC Control User's Guide),  a script error message may be displayed.

Workaround:

In the Script Error dialog box, click Yes when you see the prompt, "Do you want to continue running scripts on this page?"  You may have to click Yes more than once.
After you click Yes in the last Script Error dialog box, the external webpage opens.

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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