KB85952
Published: June 30, 2016
Revision: 2.0

Optomux responses on E1/E2 may be delayed


Applies To:

E1
E2

Versions Affected:

Problem affects versions: All versions
Problem is fixed in version: Firmware R1.2b

Resolved In Version:

Problem is fixed in version: Firmware R1.2b


Symptoms:

On an E1 or E2 brain board, Optomux responses containing more than 64 ASCII characters may be delayed by 100+ milliseconds. Commands that return return four ASCII characters of data per module and request all module positions are likely to trigger this issue. Command examples:

  • On an E1: Read Counters, Command W
  • On an E2: Read Analog Inputs, Command L

    Workaround:

    Send commands that cause responses of 64 ASCII characters or fewer. For the commands indicated in Symptoms, read up to 8 modules at a time.

    Resolution:

    Opto 22 has resolved this issue.

    Questions?

    Contact: Opto 22 Product Support.
    Phone: 800-835-6786 or 951-695-3080
    Email: support@opto22.com


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