KB84861
Published: June 18, 2015
Revision: 1.0

Firefox will not allow copying individual text from groov Event Message logs


Applies To:

GROOV-AR1-BASE
GROOV-SVR-WIN-BASE
GROOV-AR1
GROOV-AR1-SNAP
GROOV-SVR-WIN
GROOV-SVR-WIN-SNAP
GROOV-AT1
GROOV-AT1-SNAP

Versions Affected:

Problem affects versions: R3.0a
Problem is fixed in version: R3.0b

Resolved In Version:

Problem is fixed in version: R3.0b


Symptoms:

If you're using groov in Firefox, when you click an individual event in the Event Message logs, all the text of the event is highlighted. You cannot copy just a portion of the event text.

This issue affects Firefox only.

Workaround:

Use a different web browser (not Firefox).

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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