KB84629
Published: April 24, 2015
Revision: 2.0

EtherNet/IP Configurator: cannot add assemblies if unit type is G4EB2


Applies To:

EtherNet/IP Configuration Software

Versions Affected:

Problem affects versions: R3.0i and higher
Problem is fixed in version: R3.0m

Resolved In Version:

Problem is fixed in version: R3.0m


Symptoms:

In the EtherNet/IP Configurator utility, if you have an existing Unnamed_Device and change its type to G4EB2, and then try to add an Assembly Member, an incorrect dialog box appears that says "Select an Instance."
 
This issue only occurs if the Unnamed_Device is modified. If you add a G4EB2 by double-clicking Add new device, it works correctly.

Workaround:

Do not modify the Unnamed_Device. Instead, choose Add new device.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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