KB84140
Published: November 19, 2015
Revision: 1.0

GROOV-AT1 is restored to defaults if power button is pressed twice within 4 seconds


Applies To:

GROOV-AT1
GROOV-AT1-SNAP

Versions Affected:

Problem affects versions: groov Admin, all versions


Symptoms:

On the GROOV-AT1 Box, if you press the power button twice within four seconds, the groov Box will be restored to defaults.

The procedure for restoring the groov Box to defaults is to press the power button and hold it for four seconds. But if you push the button twice within four seconds, even though you haven't held it down, the Box is restored to defaults.

Workaround:

Make sure you only press the power button once.

Resolution:

Opto 22 is investigating this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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