KB83950
Published: July 29, 2014
Revision: 1.0

Gadgets don't render properly in Chrome version 36


Applies To:

GROOV-AT1
GROOV-AR1
GROOV-AR1-SNAP
GROOV-AT1-SNAP
GROOV-SVR-WIN
GROOV-SVR-WIN-SNAP

Versions Affected:

Versions affected: R2.1d and earlier
Problem is fixed in version: R2.2a

Resolved In Version:

Problem is fixed in version: R2.2a


Symptoms:

Almost all of the gadgets fail to render properly with Google Chrome version 36.0.1985. Gadgets all initially display clipped to an incorrect, fixed height and width, regardless of gadget size.

Workaround:

Use Firefox, if you can. Otherwise, if you resize the browser window from full screen to reduced screen (or vice versa), the affected gadgets will fix themselves. You must do this every time you change to another page or go to or from Build mode.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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