KB83836
Published: May 14, 2014
Revision: 1.0

Under certain conditions groov may fail to import a PAC Control strategy


Applies To:

GROOV-AT1
GROOV-AT1-SNAP
GROOV-SVR-WIN
GROOV-SVR-WIN-SNAP

Versions Affected:

Problem was introduced in version: groov App R1.0
Problem is fixed in version: R2.2a

Resolved In Version:

Problem is fixed in version: R2.2a


Symptoms:

When you're trying to import an idb.txt file from a PAC Control strategy into groov Build, the operation never finishes. The progress spinner continues to spin and the strategy is not imported.

Workaround:

Manually edit the idb.txt file and change the path to use a drive letter.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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