Product Support Software Engineer

We are seeking talented, motivated individuals to join our team.  As a Product Support Software Engineer, you will be responsible for providing our customers with best-in-class technical support to ensure successful implementation, maintenance, and modification of their Opto 22 software and hardware systems.

In this vital role, you will:

  • Provide Opto 22 customers with software, communication, and hardware application assistance, support, and troubleshooting.

  • Work to understand customer needs and use your Opto 22 software and hardware expertise to help them successfully diagnose and solve problems.

  • Continue ongoing learning and developing competency on new and existing Opto 22 products, solutions, technologies, and applications.

You are an ideal candidate if you:

  • Have a desire to solve challenging problems, help people, and become an expert

  • Have software development experience with languages such as C#, C/C++, Java, JavaScript, Python, and Node-RED

  • Have hands-on experience with automation programming software (CODESYS a plus), HMI and SCADA software (Ignition a plus), as well as with automation hardware, instrumentation, and controls

  • Have a working knowledge of Ethernet networking technology and architectures

  • Have field experience working for an Automation System Integrator

  • Are a goal-oriented, organized team player that is self-motivated and self-directed

  • Can multitask, prioritize, and manage time effectively

Qualifications:

  • Bachelor’s degree in computer science or engineering, or equivalent experience.

  • Strong problem-solving skills, including proficiency in systematic troubleshooting techniques

  • Experience in the application or support of automation systems

  • Experience with computer networking

  • Basic understanding of electronics

  • Excellent people skills

  • Excellent verbal, written, and online communication skills

  • High energy, passionate, creative thinker

  • U.S. Citizenship or permanent authorization to work in the U.S.

Opto 22
Attn: Human Resources
43044 Business Park Drive
Temecula, CA 92590-3614

FAX: (951) 695-3095
EMAIL: careers@opto22.com

EQUAL OPPORTUNITY EMPLOYER