OptoDataLink: "Database INSERT transaction failed/Number of values and fields not the same" when Single Sample option isn't selected

Applies To:

OptoDataLink

Versions Affected:

R9.6a through R9.6c; and Beta version B9.6d, all builds through 0013

Resolved In Version:

R10.0a

Symptoms:

If the Single Sample check box isn't selected when the source is an Opto 22 Device table (Edit > Add New Data Link > Data comes from an Opto 22 Device Table) , OptoDataLinkRuntime will display an "Error in [link name]: Database INSERT transaction failed. Reason: Number of query values and destination fields are not the same" message when the link tries to run.

Workaround:

Open your OptoDataLink's project file in a text editor. The project file has a file extenson of .xml (for example, WeatherData.xml).
In the file, each link that comes from an Opto 22 Device Table will have these two lines:
<sendIndex>False</sendIndex>
<sendTimestamp>False</sendTimestamp>

You can use the text editor's Find feature to find the lines.
Replace all instances of those lines with these:
<sendIndex>True</sendIndex>
<sendTimestamp>True</sendTimestamp>
Save the file, restart the project in OptoDataLink, and then run the links.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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