KB86046
Published: August 1, 2017
Revision: 2.0

The RESTful API may return an error code in response to a valid request


Applies To:

SNAP-PAC-S1
SNAP-PAC-S1-FM
SNAP-PAC-S1-W
SNAP-PAC-S2
SNAP-PAC-S2-W
SNAP-PAC-R1
SNAP-PAC-R1-FM
SNAP-PAC-R1-W
SNAP-PAC-R1-B
SNAP-PAC-R2
SNAP-PAC-R2-FM
SNAP-PAC-R2-W

Versions Affected:

Versions affected: PAC firmware R9.5a through R9.5d
Problem is fixed in version: FW R9.5e

Resolved In Version:

Problem is fixed in version: FW R9.5e


Symptoms:

Sometime the SNAP PAC RESTful API returns an error code (for example, -5, -39, -58, or other negative number) even though the request* is valid. 

*A request is a URL that follows the syntax for the SNAP PAC REST API.  It's also known as an "endpoint."

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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