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KB85583
PAC Control: Undefined command error on download caused by analog point scaling
Revision:  2.0
Published:  4/1/2016
Applies To
PAC Control Basic
PAC Control Professional
Versions
Problem affects versions:  
R9.4e and lower
Problem is fixed in version:  
R9.5a

SYMPTOMS

When you try to download a strategy, you receive an Undefined Command error. The Undefined Command error message displays the last command sent and the response to the command. The last command sent may vary. The response to command is: "-1.#INF definition unknown".

This error may occur when an analog point has been scaled with a Lower Actual Scale value that is equal to the Upper Actual Scale value.

WORKAROUND

Make sure that scaled analog input points do not have equal Lower and Upper Scale values.

RESOLUTION

Opto 22 has resolved this issue.

Relevant Downloads
No relevant downloads have been specified.
Questions? Contact Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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