PAC Display Configurator might not load all strategy tags when the strategy includes SNAP-PAC-R1-B I/O Units

Applies To:

PAC Display Basic
PAC Display Professional

Versions Affected:

Problem affects versions: All versions
Problem is fixed in version: R9.5a

Resolved In Version:

Problem is fixed in version: R9.5a

Symptoms:

PAC Display Configurator stops loading strategy tags as soon as it encounters a SNAP-PAC-R1-B I/O Unit in the strategy.
It then displays an "Unable to load Board Objects" error message.
This issue can prevent tags in the strategy from being assigned to Dynamic Attributes.

Workaround:

Use PAC Control to change the configuration of SNAP-PAC-R1-B I/O Units to SNAP-PAC-R1, and then save the strategy.
Next, close and re-open the project in PAC Display Configurator so that it reads the updated PAC Control strategy.

Note: B-series mounting racks support 4-channel digital modules only in positions 0 - 7. (Analog and serial modules can be in any position on the rack.)

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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