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KB84137
PAC Control: Set Time Zone command may set the zone incorrectly
Revision:  1.0
Published:  12/10/2014
Applies To
SNAP-PAC-S1
SNAP-PAC-S1-FM
SNAP-PAC-S1-W
SNAP-PAC-S2
SNAP-PAC-S2-W
SNAP-PAC-R1
SNAP-PAC-R1-FM
SNAP-PAC-R1-W
SNAP-PAC-R2
SNAP-PAC-R2-FM
SNAP-PAC-R2-W
SOFTPAC
Versions
Problem affects versions:  
Firmware R9.4a and lower
Problem is fixed in version:  
R9.4b

SYMPTOMS

If the "Set Time Zone" configuration string contains a single time zone (for example, AZ and HI don't observe daylight savings time), and the command is called multiple times, the time zone may be set incorrectly.

RESOLUTION

Opto 22 has resolved this issue.

WORKAROUND

There are two possible workarounds:

  1. Before setting the time zone configuration, make sure it isn't already set, by calling the "Get Time Zone Description" command and comparing its return string to the expected time zone.
  2. Set both time zones in the configuration string to the same value.

Relevant Downloads
No relevant downloads have been specified.
Questions? Contact Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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