Trigger-based recipe uploads may fail

Applies To:

PAC Display Basic
PAC Display Professional

Versions Affected:

Problem is fixed in version: R9.3b

Resolved In Version:

Problem is fixed in version: R9.3b

Symptoms:

Sometimes recipe uploads will fail when there is more than one recipe upload triggered by the same discrete.

Here is an example:

A strategy is configured to set the trigger each minute at second 55 and start a 30 Sec timer. If the notification variable does not get set by PAC Display within the 30 Sec timer period, it will increment a counter of the failure and reset the flag to OFF/False. So the flag will stay false for another 30 Sec until it triggers again.

Sometimes the recipe uploads work, and sometimes they don't. However, if the trigger happens to already be set when PAC Display Runtime starts, usually it will not perform the recipe uploads.

If the recipe uploads are not occurring, they will start working again if one of the following things occurs:

PAC Display automatically syncs the controller time.
You click a button in PAC Display to set the trigger.
You click the button in PAC Display to trigger the recipe upload by setting the trigger variable, PAC Display. In this case, all the uploads that were missed will now upload.

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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