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KB82632
PC reboot causes SoftPAC or PAC Sim to lose autorun, persistent variables, time zone
Revision:  1.0
Published:  7/30/2013
Applies To
SOFTPAC firmware
SNAP PAC Sim software
Versions
Problem is fixed in version:  
R9.3d

SYMPTOMS

When you reboot the PC on which SoftPAC is running, SoftPAC behaves like a hardware controller without a battery, which results in the clearing of:

  • The AutoRun flag
  • Persistent variable values
  • Values of variables configured to initialize on strategy download
  • Time zone settings, if they've been configured

This issue occurs only on some computers and only on some versions of Microsoft Windows. If it occurs, it will affect any strategy that uses any of the items listed above. The strategy will not auto-run, all init-on-download and persistent values will be set to zero, and the time zone will be set to UTC.

WORKAROUND

The only reliable workaround at this time is to use Windows XP instead of Vista/Win7.

RESOLUTION

Opto 22 is investigating this issue.

Relevant Downloads
No relevant downloads have been specified.
Questions? Contact Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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