KB82163
Published: June 27, 2014
Revision: 2.0

SNAP PAC controller secured with SSD may reboot during startup


Applies To:

SNAP-PAC-S1
SNAP-PAC-S1-FM
SNAP-PAC-S1-W
SNAP-PAC-S2
SNAP-PAC-S2-W
SNAP-PAC-R1
SNAP-PAC-R1-FM
SNAP-PAC-R1-W
SNAP-PAC-R2
SNAP-PAC-R2-FM
SNAP-PAC-R2-W

Versions Affected:

Problem was discovered in version: Firmware R9.0a
Resolution is included beginning in version: Firmware R9.4a


Symptoms:

A SNAP PAC controller that has been secured with PAC Terminal Secure Strategy Distribution (SSD) may reboot one or more times while starting. This problem may occur whether or not a control strategy has been downloaded to the PAC.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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