KB81023
Published: August 23, 2010
Revision: 2.0

Real-time SuperTrend data plots may not be updated


Applies To:

PAC Display Professional
PAC Display Basic

Versions Affected:

Problem was discovered in version: R9.0c
Problem is fixed in version: R9.0d

Resolved In Version:

Problem is fixed in version: R9.0d


Symptoms:

Real-time SuperTrends that take several seconds to update 1 pixel on a trend line (such as when the width of the trend screen is over several hours), may not plot trend lines until it is forced to redraw them. A forced redraw occurs when pens are switched, or when the Real-time or Historic mode buttons are clicked. After being redrawn, trend lines are not updated until it is necessary to redraw them again.


Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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